How To Use Mcdonald's App Mobile Ordering Curbside

iPhone Screenshots

Just tap "install" to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus save time by ordering ahead in the app and get exclusive deals.*

Mobile Order & Pay
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*

MyMcDonald's Rewards
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald's.*

Exclusive Deals and App Offers

Get exclusive deals on your McDonald's favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.

McDelivery
Order McDelivery through the app and get your food delivered to your door. *

Save Your Favorites
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.

Restaurant Locator
Open the map and find the nearest McDonald's, along with store hours, and restaurant information.

Download the McDonald's app today and enjoy access to exclusive deals, MyMcDonald's Rewards and much more.

* At participating McDonald's. MyMcDonald's Rewards program excludes delivery. McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2021 McDonald's

What's New

Oct 28, 2021

Version 6.18.3

Various other fixes and performance enhancements.

Ratings and Reviews

4.5 out of 5

583.3K Ratings

Glitches to be Fixed

This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed.

The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn't process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal.

Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.

We're sorry about your experience with Mobile Order & Pay! Please give our McDonald's Mobile App team a call at 877-334-4332, so we can look into this further.

Great in theory, not so much in execution.

I've been using this app for a couple months now, and it has become increasingly frustrating. Yeah, you gain points quick and there are good deals on there, so overall I would say it's worth having, but the glitches are too much. For starters, every single time I open my app (unless it's multiple times in one day) it says I've been logged out due to an error, and have to log back in again. It is just a few clicks, but it's beyond annoying, especially when you're trying to get food from a fast food restaurant, well, fast. Secondly, there have been countless times I've had to completely redo an order because a promo/deal was not longer available at my location…even though it takes me literal minutes to order because most of my stuff is saved. If it was no longer available, why show it as an option? Finally, the stress with workers not wanting to honor deals when I don't do mobile ordering is terrible. 90% of the time they scan a reward they say it's not valid, just to have a manager have to come and tell them how to enter it manually because it's an app issue not a promo issue. I've come to use it less and less because saving a couple bucks really isn't always worth the frustration and work I have to put into something that supposed to streamline and make a process more efficient.

Don't turn your screen off

I recently had to place an order three times because the app timed out when my screen went to sleep. Thankfully it only charged me once.
I placed the initial order on our way to the restaurant. My screen turned off on the way there after placing the order. When we arrived at the restaurant there was no record of my order in the app. My debit card was recently destroyed so Apple Pay was the only option until my new card came in. So I tried to place the order at the restaurant, but the entire app had timed out meaning I had to log in again. For some reason it wouldn't log me in. I kept getting error messages. We were in a hurry so I had to leave the restaurant. The app started working again when we got home and since my husband had promised our toddler nuggets, I went back out to get the meal (I really didn't mind). Since I was having issues ordering at the restaurant, I placed the order at home and then drove over. Again, the order was not on record. Thankfully the entire app didn't time out and I was able to place the order at the restaurant. Took them 25 minutes to get my food out to the car.
I doubt I will use the app again. It was such a hassle and took so much longer than the drive through or even ordering through door dash. Other stores, like chick fil a, have figured out how to let people place an order before getting to the restaurant. It doesn't seem like it'd be a difficult thing to do.

App Privacy

The developer, McDonald's USA, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Contact Info
Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Financial Info
Location
Contact Info
Search History
Browsing History
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

McDonalds USA LLC

Size

285.9 MB

Category

Food & Drink

Compatibility

iPhone: Requires iOS 12.0 or later.

iPod touch: Requires iOS 12.0 or later.

Languages

English, French, German, Spanish

Age Rating

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Wallet

Get all of your passes, tickets, cards, and more in one place.
Family Sharing

With Family Sharing set up, up to six family members can use this app.